Welcome to the Citylink Career page.

Scottish Citylink is Scotland’s leading provider of express coach services. Each year, over 3 million passengers travel with us to more than 200 destinations on our fleet of blue and yellow coaches. Our aim is to provide you with a quality, reliable and safe service, delivered with courtesy and value for money.

Jobs Currently Available:

Position: TRAVEL SALES ADVISOR

Location: Buchanan Bus Station, Glasgow

Responsible to: Customer Service Supervisor

Main Purpose: To work within the SCCL Travel C sentre and Call Centre to fulfil customer’s needs for information and ticketing

Key Tasks:

• To deal with Scottish Citylink and Megabus customer enquiries.

• To sell Scottish Citylink tickets using the STAR system.

• To sell Scottish Citylink and Megabus tickets using various types of ticketing equipment.

• To sell all related products e.g. discount cards, multi-ride products, travel insurance etc.

• Ensure that calls are handled professionally and all information/advice delivered according to current data.

• All other customer service duties

Person Specification:

• Good general education

• Computer literate

• Experience of passenger transport; service provision advantageous

• Team player

• Good Telephone manner essential

• Experience preferred

How to apply?

Its simple, just send us your CV and a covering letter by post or email.

info@citylink.co.uk

Post to: Scottish Citylink Coaches Ltd, Buchanan Bus Station, Killermont Street, Glasgow G2 3NW.

We look forward to hearing from you