4 March 2010
New Citylink Call Centre Number
From Monday 8th March the Citylink Call Centre number will change to 0871 266 33 33. Would customers please note that calls cost 10p/min from BT landlines. Charges from other providers or mobiles may vary.
Scottish Citylink is Scotland’s leading provider of express coach services. Each year, over 3 million passengers travel with us to more than 200 destinations on our fleet of blue and yellow coaches.
Our aim is to provide you with a quality, reliable and safe service, delivered with courtesy, at value for money prices.
We constantly strive to make our services better by offering:
Citylink has a number of operators who run our services. Because of the vast size of our network, we work with local companies in your area. We then link these companies together to provide services throughout Scotland. Our Control Centre in Glasgow co-ordinates all services. Citylink staff based in Fort William, Aberdeen, Inverness, Dundee, Perth, Edinburgh and Glasgow also help to ensure the smooth running of our Scottish network.
Within all major bus stations, Citylink either has the support of a sales outlet, our own sales outlet, or we have our own customer care staff on site. The majority of coach and bus stations in Scotland are owned by local bus operators or the local council. We work very hard at building relationships with those in charge of the bus stations to ensure that you are looked after by the local staff when there are no Citylink staff on site.
Other companies within the ComfortDelGro Group include:
Metroline
A London-based bus company, their principal business being the provision of bus services under contract to Transport for London. They are one of the top five bus companies in London and currently have 13.5 per cent market share.
Citylink
Citylink is Ireland’s newest provider of express coach services. Their first route is Galway – Dublin – Dublin Airport, with plans to roll out services on other main intercity routes in the coming months.
ComCab
Taxi Service – Computer Cab Group supplies licensed radio taxis, on an account basis to London's business community and private individuals. With a fleet of over 3,700, Computer Cab are the market leaders.
SBS Transit
The largest public bus operator in Singapore, soon to become a multi-modal public transport operator when it commences its rail operations. SBS Transit aims to provide world-class public transport which is safe, comfortable, affordable, reliable and friendly.