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Careers

 

Stance Controller - Based at Glasgow

Scottish Citylink is a joint venture, 65% owned by Comfort Delgro and 35% owned by Stagecoach UK Bus, operating a network of express coach services to, from and within Scotland under the Scottish Citylink, Citylink Gold and megabus brands.

The Position:

Working as part of a small team, you will assist with the day-to-day operations of Scottish Citylink Coaches and Megabus Networks across the UK. You are pivotal to the smooth operation of the network, and should you encounter issues, such as delays or breakdowns, you are responsible for getting the network back on the road!

You will often be required to offer support to drivers and liaising with the coach operating depots such as Stagecoach, to ensure our passenger expectations are met.

Required Skills:

• Computer literate
• Ability to problem solve
• Ability to remain calm under pressure
• Excellent communication skills (telephone, in person and email)
• Have a professional telephone manner

Skills:
• Applicants must be computer literate, flexible and good at problem solving.
• Ability to remain calm under pressure.
• Basic Microsoft knowledge Excel ,Word.

Desirable Skills
• Good Knowledge of UK roads network
• Good Knowledge of vehicle defects procedures
• Experience of working in a control room (or equivalent)
• Knowledge of coaching operations in UK
• Knowledge of driver hour regulations

Hours of Work: 42 hours per week, 24 hour opening with rotating shift patterns working 2 days on 2 days off. Full training will be provided.

Salary : To be discussed at Interview. Exceeds Minimum Wage.

How to apply

If you are interested in this position and have the skills and experience necessary, please send your CV and letter of application by 29 October 2021 to:

Macsood Carrie, Operations Control Manager Scottish Citylink Coaches Limited/ megabus.com, Buchanan Bus Station, Killermont Street, Glasgow, G2 3NW

Or email:recruitment@citylink.co.uk

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